Sarah Smith
Sarah Smith
Director of Global Vendor Content, The Knot Worldwide
Sarah Smith is the Director of Global Vendor Content, at The Knot Worldwide.
In her role, Sarah leads a team working across global marketplaces to ensure The Knot Worldwide vendors are represented, with SEO-optimized, visually appealing content and descriptions that highlight vendors unique and diverse products and services.
With over 25 years of experience in customer service and operational process improvement, Sarah has a proven track record of developing teams and processes to optimize efficiency, scalability, and customer satisfaction in support and tech environments.
Sarah is passionate about creating and implementing innovative solutions that enhance the user experience and drive business growth. Sarah is also a certified process improvement and project management professional, and a mentor to aspiring leaders. Sarah enjoys working with diverse and talented teams, bringing positivity and enthusiasm to challenging moments, and celebrating our collective achievements.